Returns

THE BEAUTIFUL GUARANTEE

We understand it can be hard to know if a product is right for you before you experience it firsthand. And because we want our customers to have a beautiful experience with our products, we've created our "Beautiful Guarantee". If you are unsatisfied for any reason with your first Alabaster purchase, you can keep it and receive a full refund or free exchange for the item within 30 days after the order is delivered. Please send us an email at help@alabasterco.ca with your order number and we'd be happy to help.

Please note that this applies to a single book or notebook from your purchase. If you would like to return the rest of your purchase as well, please refer to our return policy below. 


CANADA STANDARD RETURN POLICY
We are not accepting returns within Canada at this time. Please note that any shipping fees paid on your original order are non-refundable.

Our return policy only applies to items purchased on the Alabaster Co website. If you purchase our product from another retailer, please contact them directly for a return.